Do you want to understand the role of a manager, find out how you can develop your management skills and improve the performance of your team?
This 2 day programme will give you the tools and techniques you need to be more effective in dealing with the everyday challenges of management. You will:
- Improve your management skills and develop yourself as a manager
- Understand how to improve motivation in your team and achieve better results
- Learn the importance of effective communication and how to communicate effectively
- Develop your understanding of the importance of delegation and learn how to delegate effectively
Course Outline
Day 1
- Developing yourself as a Manager Understand the roles, functions and responsibilities of an effective manager
- Appreciate the limits of a manager’s authority and accountability
- Seek, accept and respond positively to feedback on personal performance to improve team performance
- Understand and practice different styles of leadership and match individual styles to specific circumstances
- Motivating your Team to Perform
- Understand the importance of balance between the team, the task and the individual
- Find out what motivates the individuals in your team Understand how to address under performance
Day 2
- Communication Understand the importance of effective communication
- Understand the communication process Identify and overcome barriers to effective communication
- Understand the different methods of communication and when they are appropriate
- Practise giving valid and effective feedback
- Delegation Understand the benefits of effective delegation
- Identify tasks which are appropriate for delegation
- Understand and practise the delegation process
About this workshop
This workshop will involve you in a mixture of interactive exercises and discussion. There will be opportunities to practise your new skills through role playing exercises in a supportive atmosphere Our trainers are experts in their topic and deliver courses in a practical, interactive style The maximum number of people on a training course is 12 so that the trainer can accommodate the learning needs of each delegate A two course buffet lunch and unlimited tea and coffee are included in the Timing Courses start at 9.30 a.m. and end at 4.30 p.m. with half an hour for lunch.
Is this the right course for me?
Yes, if you are a recently-appointed (or about to be appointed) manager who has had no management training
Level Introductory
This is a 2 day course, running on 24 and 25 August 2010
Support available If your business is located in the West of Scotland you may be eligible for a grant of up to 50% of the cost of participating in these courses.
There are a number of places available which are reserved for businesses with less than 250 employees and companies must meet certain eligibility criteria.
Click here to see location map
To book places on this course or check your eligibility for support, please call 0141 672 8375
Options
• We can customise this course for you if you have a particular challenge in your company. One of our specialist advisers will be happy to work on a solution with you. If you have a group of 12 people who need the same training customised learning is a cost effective way to develop them and costs can be as little as £100 per person.
• We can also provide one to one coaching in this subject area.
Member Cost: £460 plus VAT
Non Member Cost: £510 plus VAT
