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Selling on the Telephone - 1/2 Day Course

02 September 2010, George House, 36 North Hanover Street, Glasgow G1 2AD

Do you want to improve your approach and skills for selling on the telephone? No matter what type of service or product you are selling there are proven methods used by the most successful sales people that can help you improve results. This workshop will give you some tools and techniques that you can take back and use in your work to help you achieve more sales.

What you will learn:

  • Why your approach and attitude are key to success
  • Gatekeeper handling – top tips to help you reach decision makers
  • Understanding personality styles and how this can help you boost reponse
  • Introductions – how to initiate and hold the buyers interest
  • Questioning and listening skills while on the phone
  • Communicating your proposition
  • Overcoming objections
  • Methods of closing and finding the right ones for you

About this workshop

  • This workshop will involve you in a mixture of interactive exercises and discussion. There will be opportunities to practice your new skills through role playing exercises in a supportive atmosphere
  • Our trainers are experts in their topic and deliver courses in a practical, interactive style
  • The maximum number of people on a training course is 12 so that the trainer can accommodate the learning needs of each delegate

Is this the right course for me?
Yes, if you want to increase sales by boosting your sales skills on the telephone

Support available If your business is located in the West of Scotland you may be eligible for a grant of up to 50% of the cost of participating in these courses.

There are a number of places available which are reserved for businesses with less than 250 employees and companies must meet certain eligibility criteria.

Click here to see location map

To book places on this course or check your eligibility for support, please call 0141 572 8375

Options
• We can customise this course for you if you have a particular challenge in your company. One of our specialist advisers will be happy to work on a solution with you. If you have a group of 12 people who need the same training customised learning is a cost effective way to develop them and costs can be as little as £100 per person. 
• We can also provide one to one coaching in this subject area.



Member Cost: £99 plus VAT
Non Member Cost: £129 plus VAT

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